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IT Incident Management Specialist

Company: VirtualVocations
Location: Dayton
Posted on: October 8, 2024

Job Description:

A company is looking for an IT Incident Management Specialist who specializes in Major Incident Management and corporate communication.



Key Responsibilities

Support the response to major IT incidents, ensuring swift and effective resolution
Act as the primary point of contact during incidents, maintaining clear communication with stakeholders
Conduct post-incident reviews to identify lessons learned and improve future response efforts


Required Qualifications

Bachelor's degree in Information Technology, Computer Science, or a related field preferred
0 - 2 years' experience in an IT Incident Management role preferred
ITIL certification or equivalent experience in IT Service Management frameworks preferred

Keywords: VirtualVocations, Muncie , IT Incident Management Specialist, Executive , Dayton, Indiana

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