Customer Care Professional
Company: VirtualVocations
Location: Fort Wayne
Posted on: February 4, 2025
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Job Description:
A company is looking for an Associate Customer Care Professional
to provide a superior call experience and assist clients with their
needs.
Key Responsibilities
Engage with callers to assess their situations and provide tailored
solutions
Navigate multiple systems efficiently while maintaining a positive
interaction
Focus on quality and first-call resolution to enhance the client
experience
Required Qualifications, Training, and Education
High school diploma or equivalent; post-secondary education
preferred
Experience in customer service, financial services, or insurance is
preferred
Ability to handle complex customer interactions from support to
resolution
Bilingual in English and Spanish is a plus
Reliable internet connection and a professional remote workspace
are required
Keywords: VirtualVocations, Muncie , Customer Care Professional, Other , Fort Wayne, Indiana
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